Help Center

Frequently Asked Questions.

Have questions about ordering, custom tier designs, eggless options, or delivery slots? We've got you covered.

Ordering & Delivery

We offer express 2 to 3-hour delivery for our standard signature cakes! For custom 3D theme cakes or multi-tier wedding cakes, we recommend placing your order at least 24 to 48 hours in advance.

Free delivery is included for orders above ₹1,500 within a 10 km radius of our studio. Standard nominal delivery fees apply for longer distances.

Ingredients & Dietary Options

Yes! Every single cake flavour on our menu can be freshly baked as 100% Eggless. We use natural fruit purees and milk solids to maintain moisture and texture.

Yes, we bake custom sugar-free (sweetened with organic stevia) and gluten-free cakes upon special request via our Custom Builder or WhatsApp hotline.

Customization & Tiers

Absolutely! You can upload reference images or request edible photo prints directly through our contact form or WhatsApp hotline +91 98765 43210.

Cancellations requested 12 hours prior to scheduled delivery will receive a 100% full refund. For custom 3D fondant orders cancelled after baking begins, a 30% ingredient fee applies.

Still Have Questions?

Our customer care team is available everyday from 9:00 AM to 11:00 PM.

Contact Us Call Hotline